Shipping & Returns

Shipping Information:

Orders are shipped out Monday through Friday. Most orders ship the same day. Orders placed on Friday after 1PM CST, Saturday or Sunday will be processed the following Monday. During  the summer months & the holidays, orders may take an additional 1 -2 days to ship. We ship using the United States Postal Service. Most orders ship for $6 or less. Heavier orders ship in the Medium Flat Rate Box for $9.95. Orders weighing 13 ounces or less ship via USPS First Class Mail starting at $3.00. We also have a FREE shipping option for Minnesota residents on orders over $10 to encourage buying locally.

Currently we only ship within the United States. We're sorry for any inconvenience. We do ship to P.O. boxes & APO/AFO boxes. * If shipping to a P.O. Box, your billing address must be the same as the address that appears on your credit card statement.

Please allow 7-10 days for your order to arrive, although they usually arrive within 7 days. If it's been more than 7 days or your tracking info shows your order as delivered but you don't have it, please email me at andi@goodthingsgreenthings.com so I can help you locate it.

All of our shipping materials are recycled or recyclable. We reuse whatever we can from our distributors, and we recycle the rest. Everything used to package your shipment can be put in your curbside recycling. We hope you'll recycle these items, or save them for your own shipping needs.

Tracking Information:
 
All orders include a tracking number. You will receive an email from us with your shipment and tracking information. We are not responsible for packages that are lost but confirmed delivered by USPS. You must be responsible for the packages safety once delivered. We are not responsible for theft. If you are concerned about receiving your package, please leave a note in the comments section of the order form and we will add signature confirmation to your delivery at no charge.
 
Payment Information:
We accept Mastercard, VISA, Discover and American Express. You can also check out through Paypal.


Security:

We use the latest SSL encryption technology to secure your order and personal information. You can tell you are on a secure page in one of two ways: 
 
  1. The website address (URL) located in your browsers address display bar will always read "https" instead of "http" when connected to a secure server (the "s" stands for secure).
  2. Most browsers will display an icon (usually a small padlock or unbroken key) while connected to a secure page.
 
We also use PayPal, the leader in secure payment offering the most advanced security precautions for ordering online.

Refunds, Returns and Exchanges:

We want you to be happy with your purchase and if for any reason you are unsatisfied with any of our products, you can return UNOPENED items in NEW condition within 30 days and we will promptly exchange it or provide you with a refund (less shipping charges). 

* Please do not send items back without contacting me first at orders@goodthingsgreenthings.comItems received without prior authorization will not be eligible for return, refund or exchange. *

Other Policies

It's important for your to be aware of any skin sensitivities before using any of the products at Good Things Green Things. If you have a history of allergies or sensitivities, please read ingredient lists thoroughly before purchasing, and we also suggest doing a patch test. Everyone's skin is different & we can't guarantee that you won't experience a reaction & can't be held responsible should one occur.