We ship Monday through Friday and sometimes Saturdays if we're feeling ambitious. : ) Most orders ship the same day. Orders placed on Friday after 2PM CST, Saturday or Sunday will be processed the following Monday. During the summer months & the holidays, orders may take an additional 1 -2 days to ship. We ship using the United States Postal Service. Most orders ship for $6 or less. Heavier orders ship in the Medium Flat Rate Box for $9.95. Orders weighing 13 ounces or less ship via USPS First Class Mail starting at $3.00. We also have a FREE shipping option for Minnesota residents on orders over $10 to encourage buying locally.
Currently we only ship within the United States. We do ship to P.O. boxes but are unable to ship to APO/AFO boxes at this time. We are sorry for any inconvenience. * If shipping to a P.O. Box, your billing address must be the same as the address that appears on your credit card statement.
Most orders ship the same day, but may take an addtional 1-2 days. Please allow 7-10 days for your order to arrive, although they usually arrive much sooner. : )
All our shipping materials are recycled or recyclable. We reuse whatever we can from our distributors, and we recycle the rest. Everything used to package your shipment can be put in your curbside recycling. We hope you'll recycle these items, or save them for your own shipping needs.
All orders include a tracking number. You will receive an email from us with your shipment and tracking information. We are not responsible for packages that are lost but confirmed delivered by FedEx or USPS. You must be responsible for the packages safety once delivered. We are not responsible for theft.
If you are concerned about receiving your package, please leave a note in the comments section of the order form and we will add signature confirmation to your delivery at no charge.
We accept Mastercard, VISA, Discover and American Express. You can also check out through Paypal.
We use the latest SSL encryption technology to secure your order and personal information. You can tell you are on a secure page in one of two ways:
- The website address (URL) located in your browsers address display bar will always read "https" instead of "http" when connected to a secure server (the "s" stands for secure).
- Most browsers will display an icon (usually a small padlock or unbroken key) while connected to a secure page.
We also use PayPal, the leader in secure payment offering the most advanced security precautions for ordering online.
Refunds, Returns and Exchanges:
We want you to be happy with your purchase and if for any reason you are unsatisfied with any of our products, you can return UNOPENED items in NEW condition within 30 days and we will promptly exchange it or provide you with a refund (less shipping charges).
* Please do not send items back to us without contacting us first at firstname.lastname@example.org. Items received without prior authorization will not be eligible for return, refund or exchange. *